I’ve always been a fan of IDEO and I love their design processes. I really found it interesting when they explain how the toolkit doesn’t offer solutions, it offers techniques. This tooklit may not have the answers, it may not be the only way to do things but you can certainly take things from this and implement them into your own work. I found the part about Multi-disciplinary teams, dedicated spaces, and finite timeframes extremely helpful for long term success. I know for one I work better with a deadline and if I am given too much time or the deadline is not exactly clear on a project, I begin to wander aimlessly in a world of research and I lose track of my purpose. These steps can definitely help me with my final project for this course.
Q: The language of the Introduction (Desirability Lens, Value Chain) seems to be geared for a different audience than the language of the toolkit (develop deep empathy, question assumptions). Many of the methods described in the toolkit seem to be based on solid design thinking, but do you see negative ramifications or disconnects in this Human Centered Design approach?
I feel the HCD intro seems like a fast paced pitch and it’s breaking down what you should do and how to do it. I see the toolkit being used for larger companies and the toolkit being directed toward individual people. I actually found the Human Centered Design approach inspiring and those steps could be used toward my final project for this class and maybe even my thesis. Both are projects in which I am observing a group of people, figuring out their desires, and creating something to best facilitate those desires to make it easier to communicate.